Dataflux takes your privacy [very] seriously, so please read through our Privacy Notice. It includes information about:
Why we collect and keep information about you
What information we collect
How long we may keep your information
Who may see your information
Who we may share your information with
Your rights concerning your information
Dataflux processes personal information (personal data) every day. This information is used by Dataflux and our associates as part of our normal work. We take our duty to protect your personal data very seriously, and all processing will be in line with the General Data Protection Regulation 2016 (GDPR) and general UK legislation.
Personal data is any information by which an individual person can be identified. This includes a name, identification number, address, email address, IP address, photo, date of birth, and phone number. It also covers any factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of a person.
Processing includes the collection, recording, organising, storage, adapting, retrieval, use, erasure, or destruction of personal data.
We will take all reasonable means to keep your personal data confidential, whether it is held on a computer, on paper, or other media. Every member of staff working at Dataflux has a legal duty to keep information about you secure and confidential. This is also included in associates, contractors, and partners’ terms and conditions.
For any further information, please contact John Simpson at Dataflux.
For independent advice about data protection issues, you can contact the Information Commissioner.
1. What information do we [actually] collect?
Dataflux aims to provide you with the highest quality of service. To do this, we must keep records about you and the services we have provided to you [or plan to provide].
We collect personal data from you when you use our website or contact us by email, telephone, post, or any other method, and at meetings we hold.
The personal data we hold about you is protected by [strict] physical, electronic, and other means and includes, but is not limited to:
Basic details about you, such as your name
Address and telephone number
E-mail address
Services and materials provided
Financial details
Any information necessary for the provision of our services.
We will also process personal data about our suppliers, employees, independent contractors, advisers, and other professional experts.
We only process your personal data in accordance with the General Data Protection Regulation. This will be to provide you with appropriate services or to meet contractual or legal obligations. These obligations may be necessary to maintain our accounts and records or because you have consented to provide us with the information.
Dataflux and our associates keep accurate [and up-to-date] information about the services you receive to enable us to provide you with the right advice about potential new services. It also ensures that any concerns you may have about your services can be properly investigated [and resolved].
If we intend to use your personal data for any other purpose, then you will always be asked first unless we are required to act otherwise by law.
Some data is deemed sensitive data, and we can only process this with your consent. If consent is not forthcoming or withdrawn, we may not be able to complete the provision of our services with no liability on our part.
Sensitive data includes information about racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, sex life or sexual orientation, and medical information. We do not process such information in the normal provision of our services.
2. Who might we share your information with?
Information will be seen by the Dataflux team and contractors looking after your [marvellous] marketing plans, as well as others involved in delivering your services.
There is sometimes a need to share information about you with other third-party providers so that we can work together to provide you with the [best possible] service to meet your needs. We will only ever share your information when there is a legitimate need to do so.
It may also be necessary to share some information with:
Suppliers
Business associates and other professional advisers
Financial organisations
Official bodies
Service providers, including online system providers such as Campaign Monitor, Mailchimp, Dropbox, Monday, Asana, WordPress, HubSpot, Stat Counter, and Google.
We never share personal data with any other organisation for third-party marketing purposes.
3. The legal basis for processing your data
The legal basis for processing includes:
For the performance of a contract to which the individual is a party or to take steps at the request of the individual before entering into a contract
To comply with our legal obligations
For our legitimate interests or those of a third party except where overridden by the interests of the individualYou have given your consent to the processing
For the performance of a task carried out in the public interestTo protect the vital interests of the data subject or another natural person.
4. Security of processing
We implement [strict] technical and organisational measures to ensure the personal data processed remains secure. However, absolute security cannot be guaranteed [but we’re always striving for the best, most up-to-date practices].
5. Transfers
It may sometimes be necessary to transfer personal data overseas. When transfers are needed, information may be transferred to countries or territories around the world.Any transfers made will be in full compliance with all aspects of GDPR and follow country-specific legislation.
6. Marketing
We keep our clients and those who have enquired about our services up-to-date on our [sensational] products, services, team news, and promotions by email and newsletters.
Any marketing communication sent to you will contain an option for you to unsubscribe should you not wish to receive any further such materials.We will only send out marketing materials in accordance with GDPR requirements.
7. Keeping your information accurate [and up-to-date]
We will make sure that the information we hold about you is accurate and update it accordingly.
We may check with you from time to time to make sure we have the right information about you and, where relevant, your next of kin.If the information is not correct, you can ask us to change it.
8. Your rights
You have the right to be informed about how your personal data is used. This document aims to explain how we use your information, but if you are unsure or require more information, please ask Dataflux.
You have the right to have any inaccurate information about you corrected.
You have the right to have information about you deleted or to stop us from using it when we do not need to keep it anymore. This is subject to our legal rights.You have the right to access your records using a Subject Access Request (see below).
You have the right to data portability so that you can use your information with an alternative service provider.
You have the right to object to having your data processed for direct marketing purposes.
You have rights concerning automated decision-making and profiling.
9. Can I see my records?
You have the right to ask what personal information we hold about you and to request a free copy of the information. This is known as a Subject Access Request (SAR).
SARs must be in writing and accompanied by proof of your identity and address. If you want specific information (e.g. a particular time frame), please clarify this.If someone is requesting information on your behalf, we shall need your written consent and evidence of ID for both of you.
We must provide you with the information you request within 30 days [although we will endeavour to do so as soon as possible].We have the right to charge for unreasonable requests (e.g. repeated requests for the same information).
10. How long do we keep your records?
Dataflux keeps information about you in paper and electronic records. Dataflux needs to keep this information to provide you with the best possible service.
Certain types of information about you need to be kept for longer than other information.We will not keep information about you for longer than is necessary or required by law.
11. Complaints
If you need further information about the information that we keep about you, speak to a [friendly] member of The Dataflux Team. We will try to answer your questions.If you have any complaints, please send them to John Simpson in the first instance.
If you are not satisfied with the response you receive, please contact the Information Commissioner’s Office.12. Cookies
The Dataflux website pages use cookies. Cookies are text files that are stored in a computer system via an Internet browser.
Many Internet sites and servers use cookies that contain a so-called cookie ID. A cookie’s ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognised and identified using the unique cookie ID.
Through the use of cookies, Dataflux can provide website visitors with more
